We want you to be completely satisfied with your purchase. Please review our return policy to ensure a smooth process.

Eligibility for Returns

  1. Items must be returned within 30 days of the purchase date.
  2. Products must be in their original packaging, unused, and in resellable condition.
  3. Certain items, such as perishable goods, personalized items, and clearance items, are non-returnable.

How to Initiate a Return

  1. Contact our Customer Service Team at [email/contact form link] to request a Return Authorization (RA).
  2. Once approved, securely package the item and include the RA number.
  3. Ship the item to the address provided by our team.

Refund Process

  1. Refunds will be processed within 5–7 business days of receiving the return.
  2. Refunds will be issued to the original payment method.
  3. Original shipping costs are non-refundable unless the return is due to an error on our part.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

Exchanges are accepted for defective or incorrect items. Contact to arrange an exchange